/* Mapa de Processos · mesmo sistema visual do Portal de Clientes 360 */
:root{
  --red:#FF040C;--red-dark:#D6030A;--red-soft:#FFF1F1;--red-line:#FFD3D5;
  --ink:#18181B;--body:#333333;--muted:#7A7A7A;--line:#ECECEC;--soft:#F7F7F7;--white:#fff;
  --ok:#0F9960;--ok-soft:#E8F6EF;--warn:#B45309;--warn-soft:#FEF4E6;--bad:#D1343F;--bad-soft:#FDECEE;
  --info:#1F6FEB;--info-soft:#E8F0FE;
  --r:14px;--r-sm:10px;--max:1080px;
  --shadow:0 1px 2px rgba(24,24,27,.04),0 8px 24px rgba(24,24,27,.06);
  --safe-b:env(safe-area-inset-bottom,0px);
}
*{box-sizing:border-box}
html{-webkit-text-size-adjust:100%}
body{margin:0;font-family:"Plus Jakarta Sans",-apple-system,system-ui,"Segoe UI",Roboto,sans-serif;color:var(--body);background:#fff;font-size:15px;line-height:1.5;-webkit-font-smoothing:antialiased}
h1,h2,h3{color:var(--ink);margin:0;line-height:1.2;letter-spacing:-.01em}
h1{font-size:28px;font-weight:800}
h2{font-size:19px;font-weight:700}
h3{font-size:16px;font-weight:700}
p{margin:0}
a{color:inherit}
button{font:inherit;cursor:pointer}
input,select,textarea{font:inherit;color:var(--ink)}
.muted{color:var(--muted)}
.small{font-size:13px}
.wrap{max-width:var(--max);margin:0 auto;padding:0 20px}
[hidden]{display:none!important}

/* Topbar */
.topbar{position:sticky;top:0;z-index:30;background:rgba(255,255,255,.92);backdrop-filter:saturate(1.4) blur(10px);-webkit-backdrop-filter:saturate(1.4) blur(10px);border-bottom:1px solid var(--line)}
.topbar .wrap{display:flex;align-items:center;gap:14px;height:64px}
.logo{height:26px;width:auto;display:block}
.logo-txt{font-weight:800;font-size:22px;color:var(--ink);letter-spacing:-.03em}
.logo-txt b{color:var(--red)}
.divisor{width:1px;height:24px;background:var(--line)}
.titulo-app{font-weight:700;color:var(--ink);font-size:15px;white-space:nowrap}
.espaco{flex:1}
.user-chip{display:flex;align-items:center;gap:8px;color:var(--muted);font-size:14px;min-width:0}
.user-chip span{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:160px}
.avatar{width:32px;height:32px;border-radius:50%;background:var(--red-soft);color:var(--red);font-weight:700;font-size:12px;display:grid;place-items:center;flex:none}

/* Botões */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;border:1px solid var(--line);background:#fff;color:var(--ink);border-radius:999px;padding:10px 18px;font-weight:600;font-size:14px;line-height:1.2;text-decoration:none;transition:background .15s,border-color .15s,transform .05s;min-height:44px;-webkit-tap-highlight-color:transparent}
.btn:active{transform:scale(.98)}
@media (hover:hover){.btn:hover{border-color:#d6d6d6;background:var(--soft)}.btn-primary:hover{background:var(--red-dark);border-color:var(--red-dark)}.btn-dark:hover{background:#000;border-color:#000}.btn-ic:hover{background:var(--soft)}.proc:hover{border-color:#d6d6d6;box-shadow:var(--shadow)}.menu-op:hover{background:var(--soft)}}
.btn-sm{padding:7px 14px;min-height:36px;font-size:13px}
.btn-primary{background:var(--red);border-color:var(--red);color:#fff}
.btn-dark{background:var(--ink);border-color:var(--ink);color:#fff}
.btn-ghost{background:#fff}
.btn-block{width:100%}
.btn-lg{min-height:54px;font-size:16px;padding:14px 22px}
.btn[disabled]{opacity:.45;cursor:not-allowed;transform:none}
.btn svg{width:18px;height:18px;flex:none}
.link{background:none;border:0;color:var(--muted);text-decoration:underline;padding:6px;font-size:13px}

/* Cards */
.card{background:#fff;border:1px solid var(--line);border-radius:var(--r);box-shadow:var(--shadow)}
.card-pad{padding:20px}

/* Badges */
.badge{display:inline-flex;align-items:center;gap:6px;border-radius:999px;padding:4px 10px;font-size:12px;font-weight:600;white-space:nowrap}
.b-ok{background:var(--ok-soft);color:var(--ok)}
.b-info{background:var(--info-soft);color:var(--info)}
.b-warn{background:var(--warn-soft);color:var(--warn)}
.b-red{background:var(--red-soft);color:var(--red)}

/* Login */
.login{min-height:100vh;min-height:100dvh;display:flex;flex-direction:column;background:linear-gradient(180deg,#fff 0%,#fff 55%,var(--soft) 100%)}
.login-box{width:100%;max-width:420px;margin:auto;padding:32px 20px calc(32px + var(--safe-b))}
.login-box .logo{height:34px;margin-bottom:28px}
.login-box h1{font-size:26px;margin-bottom:6px}
.login-box .sub{color:var(--muted);margin-bottom:28px}
.campo{display:block;margin-bottom:16px}
.campo>span{display:block;font-weight:600;color:var(--ink);font-size:14px;margin-bottom:6px}
.input{width:100%;border:1px solid #DCDCDC;border-radius:var(--r-sm);padding:13px 14px;font-size:16px;background:#fff;min-height:50px;outline:none;transition:border-color .15s,box-shadow .15s;-webkit-appearance:none;appearance:none}
.input:focus{border-color:var(--ink);box-shadow:0 0 0 3px rgba(24,24,27,.08)}
select.input{background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='8' viewBox='0 0 12 8'%3E%3Cpath d='M1 1l5 5 5-5' stroke='%237A7A7A' stroke-width='2' fill='none' stroke-linecap='round'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 14px center;padding-right:38px}
.input-codigo{text-transform:uppercase;letter-spacing:.12em;font-weight:700;font-size:18px}
textarea.input{min-height:120px;resize:vertical;line-height:1.5}
.erro{background:var(--bad-soft);color:var(--bad);border-radius:var(--r-sm);padding:10px 14px;font-size:14px;margin-bottom:16px}
.login-rodape{text-align:center;color:var(--muted);font-size:12px;padding:16px}

/* Página */
.pagina{padding:28px 0 120px}
.cab{display:flex;align-items:flex-end;justify-content:space-between;gap:16px;flex-wrap:wrap;margin-bottom:22px}
.cab .sub{color:var(--muted);margin-top:6px}
.secao-tit{display:flex;align-items:center;justify-content:space-between;gap:12px;margin:30px 0 12px}
.secao-tit h2{font-size:17px}

/* Contadores por área */
.areas-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(160px,1fr));gap:12px}
.area-card{border:1px solid var(--line);border-radius:var(--r);padding:14px 16px;background:#fff}
.area-card .nome{font-size:12px;font-weight:700;color:var(--muted);text-transform:uppercase;letter-spacing:.04em;line-height:1.3;min-height:31px}
.area-card .num{font-size:28px;font-weight:800;color:var(--ink);line-height:1.1;margin-top:6px}
.area-card .det{font-size:12px;color:var(--muted)}
.area-card.minha{border-color:var(--ink);box-shadow:inset 0 0 0 1px var(--ink)}
.area-card.minha .nome{color:var(--ink)}
.area-card.minha .num{color:var(--red)}

/* Lista de processos */
.lista{display:flex;flex-direction:column;gap:10px}
.proc{display:flex;align-items:center;gap:14px;padding:16px;border:1px solid var(--line);border-radius:var(--r);background:#fff;text-decoration:none;color:inherit;transition:border-color .15s,box-shadow .15s;-webkit-tap-highlight-color:transparent}
.proc .info{flex:1;min-width:0}
.proc .nome{font-weight:700;color:var(--ink);font-size:15px;overflow-wrap:anywhere}
.proc .meta{color:var(--muted);font-size:13px;margin-top:2px;overflow-wrap:anywhere}
.proc .chev{color:#BDBDBD;flex:none}
.anel{--p:0;width:42px;height:42px;border-radius:50%;flex:none;display:grid;place-items:center;background:conic-gradient(var(--c,var(--warn)) calc(var(--p)*1%),var(--line) 0)}
.anel::before{content:attr(data-t);width:34px;height:34px;border-radius:50%;background:#fff;display:grid;place-items:center;font-size:11px;font-weight:700;color:var(--ink)}
.vazio{text-align:center;padding:36px 20px;border:1.5px dashed var(--line);border-radius:var(--r);color:var(--muted)}
.vazio h3{margin-bottom:6px}

/* Barra fixa inferior (mobile) */
.barra-fixa{position:fixed;left:0;right:0;bottom:0;z-index:25;background:rgba(255,255,255,.96);backdrop-filter:blur(10px);-webkit-backdrop-filter:blur(10px);border-top:1px solid var(--line);padding:12px 16px calc(12px + var(--safe-b))}
.barra-fixa .wrap{padding:0;display:flex;gap:10px;align-items:center}

/* Tela do processo */
.voltar{display:inline-flex;align-items:center;gap:6px;color:var(--muted);text-decoration:none;font-size:14px;font-weight:600;margin-bottom:14px;padding:6px 0}
.proc-cab{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;margin-bottom:18px}
.proc-cab h1{font-size:24px;overflow-wrap:anywhere}
.grid-proc{display:grid;grid-template-columns:minmax(0,1fr) 340px;gap:20px;align-items:start}
.lateral{position:sticky;top:84px;display:flex;flex-direction:column;gap:14px}

.check-tit{display:flex;justify-content:space-between;align-items:center;margin-bottom:12px}
.barra-prog{height:6px;border-radius:99px;background:var(--line);overflow:hidden;margin-bottom:14px}
.barra-prog i{display:block;height:100%;background:var(--ok);border-radius:99px;transition:width .4s}
.checks{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:2px}
.checks li{display:flex;gap:10px;align-items:flex-start;padding:8px 0;border-top:1px solid var(--line)}
.checks li:first-child{border-top:0}
.checks .ic{width:22px;height:22px;border-radius:50%;flex:none;display:grid;place-items:center;margin-top:1px}
.checks .ok .ic{background:var(--ok);color:#fff}
.checks .pend .ic{border:2px solid #D4D4D4}
.checks .ic svg{width:13px;height:13px}
.checks .t{font-weight:600;color:var(--ink);font-size:14px}
.checks .f{font-size:13px;color:var(--muted);line-height:1.4}

.pergunta{background:var(--red-soft);border:1px solid var(--red-line);border-radius:var(--r);padding:16px}
.pergunta .rot{display:flex;align-items:center;gap:8px;font-size:12px;font-weight:700;color:var(--red);text-transform:uppercase;letter-spacing:.05em;margin-bottom:6px}
.pergunta p{color:var(--ink);font-weight:600;font-size:15px}

.pb-sec{padding:18px 20px;border-top:1px solid var(--line)}
.pb-sec:first-child{border-top:0}
.pb-sec h3{font-size:13px;text-transform:uppercase;letter-spacing:.05em;color:var(--muted);margin-bottom:8px;display:flex;align-items:center;gap:8px}
.pb-sec h3 .dot{width:8px;height:8px;border-radius:50%;background:var(--ok)}
.pb-sec h3 .dot.pend{background:#D4D4D4}
.pb-sec .vazio-campo{color:#ABABAB;font-style:italic;font-size:14px}
.kv{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px 20px}
.kv dt{font-size:12px;font-weight:700;color:var(--muted);text-transform:uppercase;letter-spacing:.04em;display:flex;gap:6px;align-items:center}
.kv dd{margin:2px 0 0;color:var(--ink);font-weight:500;overflow-wrap:anywhere}
.passos{list-style:none;margin:0;padding:0;counter-reset:p}
.passos li{counter-increment:p;position:relative;padding:0 0 14px 40px}
.passos li::before{content:counter(p);position:absolute;left:0;top:0;width:28px;height:28px;border-radius:50%;background:var(--ink);color:#fff;font-weight:700;font-size:13px;display:grid;place-items:center}
.passos li:not(:last-child)::after{content:"";position:absolute;left:13.5px;top:30px;bottom:2px;width:1px;background:var(--line)}
.passos .a{font-weight:600;color:var(--ink);padding-top:3px}
.passos .d{font-size:14px;margin-top:2px}
.passos .tags{display:flex;flex-wrap:wrap;gap:6px;margin-top:6px}
.tag{font-size:12px;background:var(--soft);border:1px solid var(--line);border-radius:999px;padding:2px 9px;color:var(--body)}
.atencao{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:8px}
.atencao li{background:var(--warn-soft);border-radius:var(--r-sm);padding:10px 12px;color:#6b3a07;font-size:14px;display:flex;gap:8px}
.atencao li::before{content:"!";flex:none;width:18px;height:18px;border-radius:50%;background:var(--warn);color:#fff;font-weight:800;font-size:12px;display:grid;place-items:center;margin-top:1px}
.chips{display:flex;flex-wrap:wrap;gap:6px}

.hist{display:flex;flex-direction:column;gap:10px}
.ent{display:flex;gap:10px;align-items:flex-start;font-size:14px}
.ent .ti{width:30px;height:30px;border-radius:50%;background:var(--soft);display:grid;place-items:center;flex:none;color:var(--muted)}
.ent .ti svg{width:15px;height:15px}
.ent .cx{flex:1;min-width:0}
.ent .q{font-size:12px;color:var(--muted)}
.ent .tx{color:var(--body);overflow-wrap:anywhere}
.ent .tx.cort{display:-webkit-box;-webkit-line-clamp:3;-webkit-box-orient:vertical;overflow:hidden}
.ent .rs{font-size:12px;color:var(--ok);margin-top:2px}
.ent img{max-width:160px;max-height:120px;border-radius:8px;border:1px solid var(--line);display:block;margin-top:4px;object-fit:cover}

/* Barra de captura */
.captura{display:grid;grid-template-columns:1fr auto 1fr;align-items:center;gap:10px}
.captura .lado{display:flex;gap:8px}
.captura .lado.dir{justify-content:flex-end}
.btn-mic{width:68px;height:68px;border-radius:50%;background:var(--red);border:0;color:#fff;display:grid;place-items:center;box-shadow:0 6px 18px rgba(255,4,12,.35);transition:transform .1s,background .15s;margin-top:-26px;-webkit-tap-highlight-color:transparent}
.btn-mic:active{transform:scale(.95)}
.btn-mic svg{width:28px;height:28px}
.btn-mic-lab{font-size:11px;font-weight:700;color:var(--ink);text-align:center;margin-top:4px}
.btn-ic{display:flex;flex-direction:column;align-items:center;gap:3px;background:none;border:0;color:var(--ink);font-size:11px;font-weight:600;padding:6px 10px;border-radius:12px;min-width:64px;-webkit-tap-highlight-color:transparent}
.btn-ic svg{width:22px;height:22px}

/* Gravação */
.gravando{display:flex;align-items:center;gap:12px;width:100%}
.rec-dot{width:12px;height:12px;border-radius:50%;background:var(--red);animation:pulsa 1s infinite;flex:none}
@keyframes pulsa{50%{opacity:.25}}
.rec-tempo{font-weight:800;color:var(--ink);font-variant-numeric:tabular-nums;font-size:18px;min-width:52px}
.ondas{flex:1;display:flex;align-items:center;gap:3px;height:32px;overflow:hidden}
.ondas i{flex:1;max-width:4px;min-width:2px;background:var(--red);border-radius:2px;height:4px;transition:height .08s}

/* Processando */
.processando{display:flex;align-items:center;gap:12px;width:100%;justify-content:center;min-height:56px;color:var(--ink);font-weight:600}
.spin{width:22px;height:22px;border:3px solid var(--red-line);border-top-color:var(--red);border-radius:50%;animation:gira .8s linear infinite;flex:none}
@keyframes gira{to{transform:rotate(360deg)}}

/* Modal / bottom sheet */
.fundo{position:fixed;inset:0;background:rgba(24,24,27,.45);z-index:50;display:flex;align-items:center;justify-content:center;padding:20px;animation:fade .15s}
@keyframes fade{from{opacity:0}}
.sheet{background:#fff;border-radius:20px;width:100%;max-width:460px;max-height:90vh;max-height:90dvh;overflow:auto;padding:22px;box-shadow:0 20px 60px rgba(0,0,0,.2);animation:sobe .2s ease-out}
@keyframes sobe{from{transform:translateY(20px);opacity:0}}
.sheet h2{margin-bottom:6px}
.sheet .sub{color:var(--muted);margin-bottom:18px;font-size:14px}
.sheet .acoes{display:flex;gap:10px;margin-top:18px}
.sheet .acoes .btn{flex:1}
.menu-op{display:flex;align-items:center;gap:12px;width:100%;padding:14px;border:1px solid var(--line);border-radius:var(--r-sm);background:#fff;margin-bottom:8px;text-align:left;color:var(--ink);font-weight:600;min-height:52px}
.menu-op svg{width:20px;height:20px;color:var(--muted);flex:none}
.menu-op small{display:block;font-weight:400;color:var(--muted);font-size:12px}
.menu-op.perigo{color:var(--bad)}
.menu-op.perigo svg{color:var(--bad)}
.thumbs{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;margin-bottom:12px}
.thumbs img{width:100%;aspect-ratio:1;object-fit:cover;border-radius:10px;border:1px solid var(--line)}

/* Toast */
#toast{position:fixed;left:50%;bottom:calc(110px + var(--safe-b));transform:translateX(-50%) translateY(20px);background:var(--ink);color:#fff;padding:12px 18px;border-radius:12px;font-size:14px;font-weight:500;opacity:0;pointer-events:none;transition:all .25s;z-index:60;max-width:calc(100vw - 32px);text-align:center;box-shadow:0 8px 24px rgba(0,0,0,.2)}
#toast.on{opacity:1;transform:translateX(-50%) translateY(0)}
#toast.erro{background:var(--bad)}
#toast.ok{background:var(--ok)}

.enviado-box{background:var(--ok-soft);border:1px solid #BFE6D2;border-radius:var(--r);padding:14px 16px;color:#0b6b43;font-size:14px}
.enviado-box b{color:#08573a}

/* Desktop: barra de captura vira cartão lateral */
@media (min-width:961px){
  .so-mobile{display:none!important}
}
@media (max-width:960px){
  .grid-proc{grid-template-columns:minmax(0,1fr)}
  .lateral{position:static}
  .so-desktop{display:none!important}
}
@media (max-width:640px){
  body{font-size:15px}
  .wrap{padding:0 16px}
  .topbar .wrap{height:58px;gap:10px}
  .titulo-app{font-size:14px}
  .user-chip span{display:none}
  .divisor{display:none}
  .logo{height:22px}
  h1{font-size:24px}
  .proc-cab h1{font-size:21px}
  .pagina{padding:20px 0 130px}
  .areas-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}
  .area-card{padding:12px}
  .area-card .num{font-size:24px}
  .kv{grid-template-columns:minmax(0,1fr)}
  .pb-sec{padding:16px}
  .card-pad{padding:16px}
  .fundo{align-items:flex-end;padding:0}
  .sheet{border-radius:20px 20px 0 0;max-width:none;padding:22px 18px calc(22px + var(--safe-b))}
  .cab .btn-playbook{width:100%}
}
@media (max-width:360px){
  .titulo-app{display:none}
  .btn-ic{min-width:54px;padding:6px}
}

/* ---------- Playbook (leitura e PDF) ---------- */
.pb-doc{max-width:860px;margin:0 auto;padding:24px 20px 80px}
.pb-toolbar{display:flex;gap:10px;flex-wrap:wrap;align-items:center;justify-content:space-between;margin-bottom:22px}
.pb-capa{border-radius:20px;background:var(--ink);color:#fff;padding:36px 32px;margin-bottom:28px;position:relative;overflow:hidden}
.pb-capa::after{content:"";position:absolute;right:-90px;top:-90px;width:200px;height:200px;border-radius:50%;background:var(--red);opacity:.9}
.pb-capa .k{font-size:12px;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:#ff8c90;position:relative;z-index:1}
.pb-capa h1{color:#fff;font-size:34px;margin:10px 0 6px;position:relative;z-index:1}
.pb-capa p{color:#d4d4d8;position:relative;z-index:1}
.pb-capa .logo-capa{position:relative;z-index:1;margin-bottom:26px;font-weight:800;font-size:22px;letter-spacing:-.03em}
.pb-indice{margin-bottom:28px}
.pb-indice ol{margin:8px 0 0;padding-left:20px}
.pb-indice li{padding:3px 0}
.pb-indice a{text-decoration:none;color:var(--ink);font-weight:600}
.pb-proc{margin-bottom:28px;break-inside:auto}
.pb-proc-cab{display:flex;align-items:flex-start;gap:14px;padding:22px 22px 14px}
.pb-num{width:36px;height:36px;border-radius:10px;background:var(--red);color:#fff;font-weight:800;display:grid;place-items:center;flex:none}
.pb-proc-cab h2{font-size:21px;overflow-wrap:anywhere}

@page{size:A4;margin:14mm 12mm}
@media print{
  body{font-size:12pt;background:#fff}
  .topbar,.pb-toolbar,.barra-fixa,#toast,.no-print{display:none!important}
  .pb-doc{padding:0;max-width:none}
  .card{box-shadow:none}
  .pb-capa{-webkit-print-color-adjust:exact;print-color-adjust:exact;margin-bottom:18px}
  .pb-proc{break-before:page}
  .pb-proc:first-of-type{break-before:auto}
  .pb-sec,.passos li,.atencao li{break-inside:avoid}
  .atencao li,.passos li::before,.pb-num,.tag,.badge{-webkit-print-color-adjust:exact;print-color-adjust:exact}
  a{text-decoration:none}
}

.check-ok summary{list-style:none;display:flex;gap:12px;align-items:center;cursor:default}
.check-ok summary::-webkit-details-marker{display:none}
.check-ok .ic-ok{width:30px;height:30px;border-radius:50%;background:var(--ok);color:#fff;display:grid;place-items:center;flex:none}
.check-ok .ic-ok svg{width:16px;height:16px}
.check-ok b{display:block;color:var(--ink);font-size:14px}
.check-ok small{display:block;color:var(--muted);font-size:12px;line-height:1.4;margin-top:2px}
@media (max-width:640px){.area-card .nome{min-height:0}.area-card .num{margin-top:2px}}
.captura{max-width:520px;margin:0 auto}